A reference that is very brief or overly enthusiastic may undermine the reference in the eyes of the recipient.If an adviser is not able or willing to provide a reference, then the refusal must be neutral and not imply a negative reference.
Advisers should indicate to students whether they will provide a reference based on the factual record in the individual's file, or only provide a reference when the student seeks the adviser's prior permission.A reference must state whether it is written on behalf of the University or in a personal capacity, and whether the individual is known to the referee.For further guidance on writing references for staff, please consult the HR guidance on references for staff. The advice below is general and applies whether the reference is written by an adviser, tutor, lecturer, examiner, or other member of staff, or results from consultation of the individual's record.